Frequently Asked Questions
Everything you need to know about our curated vintage collections.
How do you verify the authenticity of your vintage items?
Every piece at Mouse's House Antiques undergoes a rigorous inspection process. We examine labels, stitching techniques, hardware, and fabric composition to ensure each item is a genuine vintage original.
What does the 'condition' rating mean for each garment?
We use a standardized grading system: 'Mint' (never worn), 'Excellent' (minor signs of age), and 'Very Good' (small visible flaws noted in description). We provide detailed photos of any imperfections so you know exactly what to expect.
Can I return an item if it doesn't fit?
Since vintage sizing differs significantly from modern standards, we provide exact measurements for every listing. We accept returns within 14 days of delivery, provided the security tag remains attached and the item is in its original condition.
How do you handle shipping for fragile or high-value pieces?
All items are professionally wrapped in acid-free tissue paper and shipped in reinforced packaging. High-value orders require a signature upon delivery and include full insurance coverage at no extra cost to you.
Do you offer international shipping?
Yes, we ship our antique treasures worldwide. International rates and estimated delivery times are calculated at checkout based on your specific location and the weight of the parcel.
How should I care for my vintage purchase?
To preserve the longevity of antique textiles, we recommend professional dry cleaning by specialists familiar with vintage fabrics. Avoid direct sunlight for long periods and use padded hangers to maintain the garment's shape.