Returns & Exchanges

At Mouse's House Antiques, we want you to be enchanted by your vintage finds; if your unique piece isn't a perfect fit, we offer returns within 14 days of delivery. Please ensure all items remain in their original, curated condition with all boutique tags intact.

Return Process

  • 1.
    Initiate Your Request

    Log into our online portal with your order number and email address to select the specific vintage items you wish to return.

  • 2.
    Prepare the Parcel

    Carefully pack the items in their original protective packaging to prevent damage during transit, ensuring all original documentation is included.

  • 3.
    Ship to the House

    Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location within 48 hours.

  • 4.
    Receive Your Refund

    Once our curators inspect the items for quality assurance, a refund will be issued to your original payment method within 5-7 business days.