Returns & Exchanges
At Mouse's House Antiques, we want you to be enchanted by your vintage finds; if your unique piece isn't a perfect fit, we offer returns within 14 days of delivery. Please ensure all items remain in their original, curated condition with all boutique tags intact.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the specific vintage items you wish to return.
- 2.Prepare the Parcel
Carefully pack the items in their original protective packaging to prevent damage during transit, ensuring all original documentation is included.
- 3.Ship to the House
Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location within 48 hours.
- 4.Receive Your Refund
Once our curators inspect the items for quality assurance, a refund will be issued to your original payment method within 5-7 business days.
